Manufacturers

Shipping & Returns

Fast Shipping! Nearly all orders ship within one (1) business day! Last year over 60% of orders shipped same day of purchase!*

USA Shipping Methods

  • FedEx Ground: 2 to 7 business days + processing time
  • FedEx Standard Overnight: 1 business day + processing time
  • USPS Priority: 2 to 3 business days + processing time
  • USPS Express: 1 to 2 business days + processing time

USA Domestic Shipping Policies

  • *Orders may require 24-48 hours processing time before shipping
  • *Same day shipping not guaranteed
  • Dagger Jack's does not guarantee orders processed on weekends or holidays
  • No deliveries on Saturday or Sunday (except domestic USPS)
  • Exact delivery times cannot be guaranteed
  • Free Shipping (when indicated) offered to continental US states only
  • Shipping method for free shipping at discretion of Dagger Jack's
  • Shipping of multiple items combined when possible
  • Military/APO/FPO, AK, HI & PR shipping via USPS. Free shipping not available, except when indicated.
  • If you wish to use a shipping address different than your billing address you must use Paypal Express to checkout. (You can still use a credit card with Paypal.) Orders received with different shipping/billing addresses via our credit card gateway will be cancelled.

International Shipping Methods

  • USPS Priority Mail International: 4 to 10 days + processing time
  • USPS Express Mail International: 3 to 5 days + processing time

International Shipping Policies

  • All shipping is FOB (free on board) - customer is responsible for any duties, fees and/or taxes
  • Dagger Jack's will NOT indicate "gift" or alter merchandise value on international invoice
  • Not all items are available for international shipment due to size/weight or legal restrictions
  • *Orders may require 24-48 hours processing time before shipping
  • *Same day shipping not guaranteed
  • Dagger Jack's does not guarantee orders processed during weekend or holidays
  • Exact delivery times cannot be guaranteed
  • Shipping of multiple items combined when possible
  • Non-US customers must use Paypal Express to checkout. (You can still use a credit card with Paypal.)

Return Policies

  • You (the customer) may return a purchase for any reason
  • Unless defective or "item not as described", the customer is responsible for all return shipping costs
  • All returns require a return authorization (RMA) issued by Dagger Jack's
  • Request an RMA by emailing us at info@daggerjacks.com or use form in "Contact Us" tab
  • The RMA must be requested by email within 30 calendar days of purchase
  • The RMA will be valid for 30 calendar days after it is issued
  • Returns must be shipped to return address provided with the RMA
  • Products that are returned with a missing, damaged or altered serial number and/or UPC codes will be refused RMA service and returned to you at your expense
  • Opened and/or unsealed cartography, software or DVDs cannot be returned unless defective.
  • Refund or replacement (if available) at customer's discretion
  • Refund for original purchase price only; shipping fees are non-refundable.

Restocking Fees

  • No restocking fee is charged for items returned unopened in original packaging and condition
  • No restocking fee is charged for incorrect item(s) (shipping error) returned
  • No restocking fee is charged for damaged and/or DOA items returned
  • A 15% restocking fee may be charged for opened items, depending on condition of item

Sales Tax

  • Dagger Jack's charges 9.5% sales tax for orders shipped to Washington State, USA


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